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Home » Macbook repairs » MacBook Pro 13″ Repair – A2251 (2020)

Model number: A2251

MacBook Pro 13″ Repair – A2251 (2020)

At iExpert Repairs, we offer expert repair services for the MacBook Pro 13-Inch A2251 (2020) model, covering everything from screen replacements to deep logic board diagnostics. This model, introduced in early 2020, comes equipped with a Retina display, Magic Keyboard, and two Thunderbolt 3 ports - making it a favourite among creatives and professionals alike.

If your A2251 isn’t charging, has display issues, or suffers from a worn-out battery, you’re in the right place. We’ve helped thousands of customers across London and the UK restore their devices to full working condition - fast, professionally, and with no hassle. Our technicians are experienced with this exact model and understand its common faults inside out.

You can book online and send your device through our free, secure mail-in repair service, or drop it off at our Southend location. All repairs come with a 12-month warranty, and we use only premium-grade parts. Whether you’re local or searching for “MacBook Pro A2251 repair near me,” we’re ready to help.

Screen Repair

Battery Replacement

Charging Port Repair

Keyboard & Trackpad

Diagnostic Service

MacBook Pro 13" (2020) Screen Replacement

£219

Repair Description

If your A2251 has a cracked Retina display, backlight bleed, flickering, or ghosting, a screen replacement is your best option. We replace the full LCD assembly using high-quality parts that bring back the vibrant colours and sharpness of your original display. Our screen repairs are precise and completed by trained MacBook technicians, usually within 24-48 hours.

How our mail-in repair works?

How long your repair takes?

12 month warranty included

How we protect your data?

MacBook Pro 13" (2020) Battery Replacement

£109

Repair Description

Experiencing fast battery drain, overheating, or battery “Service Recommended” alerts? The lithium-polymer battery in the A2251 naturally degrades over time. We’ll install a brand-new, cycle-tested battery that matches the original performance - restoring your laptop’s portability, longevity, and efficiency.

How our mail-in repair works?

How long your repair takes?

12 month warranty included

How we protect your data?

MacBook Pro 13" (2020) Charging Port & Thunderbolt 3 Repair

£129

Repair Description

The A2251 relies on Thunderbolt 3 (USB-C) ports for charging and data. If your MacBook no longer charges, loses power when you touch the cable, or won’t detect accessories, the port may be faulty. We can clean, repair, or replace the charging port assembly, restoring proper power delivery and device recognition.

How our mail-in repair works?

How long your repair takes?

12 month warranty included

How we protect your data?

MacBook Pro 13" (2020) Keyboard & Trackpad Repair

£169

Repair Description

This model features Apple’s newer Magic Keyboard, which improved reliability over the butterfly design. But keys can still fail, get sticky, or stop responding. We offer full keyboard replacements and top case repairs, as well as trackpad fixes if you’re having lagging clicks or gesture issues. All done with care and precision to retain the original MacBook experience.

How our mail-in repair works?

How long your repair takes?

12 month warranty included

How we protect your data?

MacBook Pro 13" (2020) Diagnostic Service

£25

Repair Description

If your A2251 is not powering on, boot looping, overheating, or experiencing random shutdowns, the issue may be on the logic board. Our expert board-level repair service can fix faults with the CPU, GPU, power ICs, or charging circuits -without replacing the entire board. Our diagnostics are thorough and included with every complex repair.

How our mail-in repair works?

How long your repair takes?

12 month warranty included

How we protect your data?

Select Repairs (Add More, Save 20%)

MacBook Pro 13" (2020) Screen Replacement

£219

MacBook Pro 13" (2020) Battery Replacement

£109

MacBook Pro 13" (2020) Charging Port & Thunderbolt 3 Repair

£129

MacBook Pro 13" (2020) Keyboard & Trackpad Repair

£169

MacBook Pro 13" (2020) Diagnostic Service

£25

Selected Repairs

Total: £0.00

Select Repair Type

Select Date

Choose the date you'll post your device or visit our store for repair

Select Estimated Time (Optional)

How our mail-in repair works?

Our mail-in repair service is designed to make the process simple from start to finish. If you’re unable to visit our Southend store, you can book your repair online, choose a suitable date, send your device to us, and we’ll take care of the rest.

1. Book your repair

Choose your device, select the repair you need, and place your order online using the book now button on the repair page. During booking, you’ll also be able to choose whether you’d prefer an in-store repair or our mail-in repair service, depending on what works best for you.

2. Choose your sending date

Once you’ve selected your repair, choose the date that suits you best to send your device to us. If you’re booking an in-store repair, you’ll instead choose the date you’d like to visit our Southend store.

3. Check your email

After your booking is complete, you’ll automatically receive a confirmation email with everything you need. For mail-in repairs, this includes your booking details, shipping instructions, and the address to send your device to.

4. Send us your device

For mailing, simply package your device securely and send it to us using your nearest courier or postal service. Once your device arrives with us, we’ll check it in and prepare it for repair. If you’ve selected an in-store booking, just bring your device to us on your chosen date and time.

5. We repair it

As soon as your device arrives, our technicians will inspect it and carry out the repair as quickly as possible. Most repairs are completed within 8-12 hours, depending on the issue and parts required. If anything unexpected comes up during the repair, we’ll contact you before going any further.

6. We send it back

Once your repair is complete, your device is carefully packaged and returned to you using tracked delivery. In most cases, customers receive their repaired device back within 2-3 working days, so you can get back up and running as quickly as possible.

How long your repair takes?

At iExpert Repairs, we aim to complete most repairs as quickly as possible so you can get your device back in top condition. Our standard hardware repairs, like screen, battery, or charging port replacements, are usually completed within 8-12 hours for mail-in repairs and 1-3 hours in-store.

In-store repairs

Most in-store repairs are completed on the same day, usually within 1-3 hours. We aim to return your device while you wait whenever possible.

Mail-in repairs

Mail-in repairs are typically completed within 8-12 hours of arrival at our workshop. Once repaired, your device is sent back via tracked delivery, usually arriving within 2-3 working days.

Complex repairs

Some issues, like motherboard faults, firmware problems, software troubleshooting, or rare hardware replacements, may take longer. If a repair is delayed, we will notify you and provide an estimated completion time.

Tracking & updates

You will receive email updates throughout the repair process for mail-in devices. This includes confirmation when we receive your device, when the repair starts, and when it’s shipped back to you.

Our commitment to speed & reliability

We are committed to completing repairs quickly without compromising quality. Every repair is tested thoroughly before being returned to you to ensure proper function and long-lasting results.

What 12 month warranty covers?

Every repair completed by iExpert Repairs includes a 12 month warranty for added peace of mind. We use quality parts and carry out all repairs with care, and if a fault develops relating to the repair carried out, we’re here to help.

Warranty included with every repair

All eligible repairs completed by iExpert Repairs include a 12 month warranty as standard. This covers the specific repair carried out by our technicians and is provided to give you confidence after your device has been repaired.

What your warranty covers

Your warranty covers the replacement part fitted during the repair as well as the labour involved in completing the repair. If a fault develops that is directly related to the repair we completed, we will inspect the device and, where applicable, repair or replace the affected part under warranty free of cost.

What is not covered

Our warranty does not cover any new damage or faults caused after the repair has been completed. This includes physical damage, drops, cracks, pressure damage, bent devices, liquid or water damage, misuse, accidental damage, or any unrelated internal faults that were not part of the original repair.

Important warranty conditions

The warranty applies only to the specific repair carried out and does not cover unrelated issues or pre-existing faults with the device. Any repair, tampering or internal work carried out by a third party after our repair may void the warranty.

We are here to help

If you experience a problem that you believe is related to your repair, simply contact our team and we’ll be happy to help. We may ask you to return the device to us for inspection so our technicians can assess the issue and fix it under the warranty.

How we protect your data?

At iExpert Repairs, your personal data is important to us. We take strict measures to ensure that your information is safe during every repair. Except for software or unlocking repairs, your data will not be affected when we fix your device, including screens, batteries, charging ports, and other hardware issues.

1. Your data is safe

We follow strict protocols to ensure that your data - including photos, contacts, messages, and apps - remains intact during hardware repairs. Repairs such as screen replacements, battery swaps, and charging port fixes do not require resetting or accessing your data, so it stays safe.

2. When data might be affected

For repairs related to software issues, unlocking devices, or troubleshooting system problems, your data may need to be temporarily accessed or altered to complete the repair. In these cases, our technicians handle your information carefully and professionally.

3. Strict internal procedures

All devices are handled securely in at our repair center. We maintain and follow strict protocols that prevent accidental data loss or corruption during hardware repairs. Only trained technicians have access to your device during the repair process.

4. Responsibility and guidance

While we take every precaution, we always recommend backing up your device before any repair. This ensures that your personal information is safe in the rare event of an unforeseen issue.

5. Our commitment

We are committed to providing safe, professional, and reliable repairs. Protecting your data is a top priority, and our procedures reflect this commitment. Most customers complete their repairs without any impact on their stored information.

MacBook Pro A2251 (2020) Repair - FAQs

Is the MacBook Pro A2251 screen and display different from older models?

Yes. The A2251 uses a True Tone Retina display with improved brightness and colour range. We replace it with a high-quality display that maintains Apple’s original standards for colour, contrast, and clarity.

Can you fix a MacBook A2251 that doesn't charge at all?

Absolutely. We handle both port replacements and board-level issues affecting power delivery. We’ll identify whether the issue is physical, connector-based, or a logic board fault.

Do you provide services across the UK or just in London?

We serve all areas in the UK, not just London & Southend. Our free mail-in repair service means you can book online, send your device from anywhere, and get it returned fully repaired within days.

How long do repairs take?

Standard repairs like screens or batteries take 1-2 working days. More advanced logic board repairs or part sourcing may take 3-5 days. We always keep you informed.

Will I lose my data during repair?

For most repairs, your data remains safe. However, we always recommend backing up before sending your MacBook just to be cautious - especially for logic board or keyboard replacements.

Model number: A2251

MacBook Pro 13″ Repair – A2251 (2020)

Screen Repair

Battery Replacement

Charging Port Repair

Keyboard & Trackpad

Diagnostic Service

MacBook Pro 13" (2020) Screen Replacement

Repair Description

MacBook Pro 13" (2020) Battery Replacement

Repair Description

MacBook Pro 13" (2020) Charging Port & Thunderbolt 3 Repair

Repair Description

MacBook Pro 13" (2020) Keyboard & Trackpad Repair

Repair Description

MacBook Pro 13" (2020) Diagnostic Service

Repair Description

MacBook Pro A2251 (2020) Repair - FAQs

Is the MacBook Pro A2251 screen and display different from older models?

Can you fix a MacBook A2251 that doesn't charge at all?

Do you provide services across the UK or just in London?

How long do repairs take?

Will I lose my data during repair?

Why Choose iExpert Repairs?

Certified Technicians

Certified Grade-A Parts

Same-Day Repairs

Best Price Guaranteed

12 Months Warranty

Excellent Rated on Trustpilot