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Home » Macbook repairs » MacBook Pro Retina 13″ Repair – A1502 (2013-2014)

Model number: A1502

MacBook Pro Retina 13″ Repair – A1502 (2013-2014)

At iExpert Repairs, we specialise in MacBook Pro Retina 13-inch A1502 repairs, covering both the Late 2013 and Mid 2014 versions. This model is still widely used across the UK for its balance of speed, portability, and reliability - but like all laptops, it can start to show signs of age over time.

Whether your screen has gone black, your battery no longer holds charge, or your keyboard has stopped responding, our expert repair team is here to help. We’ve serviced thousands of MacBooks across London and the UK, offering fast, honest repairs backed by a 12-month warranty and handled by professionals who know these devices inside out.

You can book your repair online and send in your device through our trusted UK-wide mail-in system, or visit us in-store. Either way, you’ll get friendly support, skilled diagnostics, and genuine care - with free return delivery included.

See Before & After

Screen Repair

Battery Replacement

Charging Port Repair

Keyboard & Trackpad

Can't Find Your Repair?

MacBook Pro 13" (A1502) Screen Replacement

£209

Repair Description

The high-resolution Retina display on the A1502 is known for its clarity - but it’s also prone to screen coating wear, flickering, or accidental cracks. We replace damaged displays with premium-quality panels, restoring your MacBook’s sharp visuals with no compromise on colour or brightness.

How our mail-in repair works?

How long your repair takes?

12 month warranty included

How we protect your data?

MacBook Pro 13" (A1502) Battery Replacement

£99

Repair Description

These models are now nearly a decade old, and most will need a battery replacement if they haven’t had one already. If your MacBook drains quickly, shuts off randomly, or displays battery service warnings, we’ll install a brand-new, high-performance battery that brings your device back to life.

How our mail-in repair works?

How long your repair takes?

12 month warranty included

How we protect your data?

MacBook Pro 13" (A1502) Charging Port Repair

£119

Repair Description

If your A1502 doesn’t power on, charges intermittently, or has experienced liquid damage, the charging port or logic board may be to blame. We offer detailed fault finding and high-level board repairs to fix internal issues without the need for full replacements - saving you money and keeping your MacBook original.

How our mail-in repair works?

How long your repair takes?

12 month warranty included

How we protect your data?

MacBook Pro 13" (A1502) Keyboard & Trackpad Repair

£149

Repair Description

Sticky keys, typing delays, or a jumpy trackpad can make daily use frustrating. Our technicians can replace worn-out keyboard components or a faulty trackpad, returning your MacBook to smooth and accurate operation.

How our mail-in repair works?

How long your repair takes?

12 month warranty included

How we protect your data?

Other Repairs & Diagnostic Service

£25

Repair Description

Need to find out what's causing the fault with your 13-inch MacBook Pro Retina? Our diagnostic service checks for liquid damage, logic board faults, startup issues, keyboard or trackpad problems, software errors, overheating, and other hardware issues affecting A1502 (2013-2014) models.

Our technicians will diagnose the exact problem, recommend the best repair, and confirm the repair cost before any work begins.

How our mail-in repair works?

How long your repair takes?

12 month warranty included

How we protect your data?

Select Repairs (Add More, Save 20%)

MacBook Pro 13" (A1502) Screen Replacement

£209

MacBook Pro 13" (A1502) Battery Replacement

£99

MacBook Pro 13" (A1502) Charging Port Repair

£119

MacBook Pro 13" (A1502) Keyboard & Trackpad Repair

£149

Other Repairs & Diagnostic Service

£25

Selected Repairs

Total: £0.00

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How our mail-in repair works?

Our mail-in repair service is designed to make the process simple from start to finish. If you’re unable to visit our Southend store, you can book your repair online, choose a suitable date, send your device to us, and we’ll take care of the rest.

1. Book your repair

Choose your device, select the repair you need, and place your order online using the book now button on the repair page. During booking, you’ll also be able to choose whether you’d prefer an in-store repair or our mail-in repair service, depending on what works best for you.

2. Choose your sending date

Once you’ve selected your repair, choose the date that suits you best to send your device to us. If you’re booking an in-store repair, you’ll instead choose the date you’d like to visit our Southend store.

3. Check your email

After your booking is complete, you’ll automatically receive a confirmation email with everything you need. For mail-in repairs, this includes your booking details, shipping instructions, and the address to send your device to.

4. Send us your device

For mailing, simply package your device securely and send it to us using your nearest courier or postal service. Once your device arrives with us, we’ll check it in and prepare it for repair. If you’ve selected an in-store booking, just bring your device to us on your chosen date and time.

5. We repair it

As soon as your device arrives, our technicians will inspect it and carry out the repair as quickly as possible. Most repairs are completed within 8-12 hours, depending on the issue and parts required. If anything unexpected comes up during the repair, we’ll contact you before going any further.

6. We send it back

Once your repair is complete, your device is carefully packaged and returned to you using tracked delivery. In most cases, customers receive their repaired device back within 2-3 working days, so you can get back up and running as quickly as possible.

How long your repair takes?

At iExpert Repairs, we aim to complete most repairs as quickly as possible so you can get your device back in top condition. Our standard hardware repairs, like screen, battery, or charging port replacements, are usually completed within 8-12 hours for mail-in repairs and 1-3 hours in-store.

In-store repairs

Most in-store repairs are completed on the same day, usually within 1-3 hours. We aim to return your device while you wait whenever possible.

Mail-in repairs

Mail-in repairs are typically completed within 8-12 hours of arrival at our workshop. Once repaired, your device is sent back via tracked delivery, usually arriving within 2-3 working days.

Complex repairs

Some issues, like motherboard faults, firmware problems, software troubleshooting, or rare hardware replacements, may take longer. If a repair is delayed, we will notify you and provide an estimated completion time.

Tracking & updates

You will receive email updates throughout the repair process for mail-in devices. This includes confirmation when we receive your device, when the repair starts, and when it’s shipped back to you.

Our commitment to speed & reliability

We are committed to completing repairs quickly without compromising quality. Every repair is tested thoroughly before being returned to you to ensure proper function and long-lasting results.

What 12 month warranty covers?

Every repair completed by iExpert Repairs includes a 12 month warranty for added peace of mind. We use quality parts and carry out all repairs with care, and if a fault develops relating to the repair carried out, we’re here to help.

Warranty included with every repair

All eligible repairs completed by iExpert Repairs include a 12 month warranty as standard. This covers the specific repair carried out by our technicians and is provided to give you confidence after your device has been repaired.

What your warranty covers

Your warranty covers the replacement part fitted during the repair as well as the labour involved in completing the repair. If a fault develops that is directly related to the repair we completed, we will inspect the device and, where applicable, repair or replace the affected part under warranty free of cost.

What is not covered

Our warranty does not cover any new damage or faults caused after the repair has been completed. This includes physical damage, drops, cracks, pressure damage, bent devices, liquid or water damage, misuse, accidental damage, or any unrelated internal faults that were not part of the original repair.

Important warranty conditions

The warranty applies only to the specific repair carried out and does not cover unrelated issues or pre-existing faults with the device. Any repair, tampering or internal work carried out by a third party after our repair may void the warranty.

We are here to help

If you experience a problem that you believe is related to your repair, simply contact our team and we’ll be happy to help. We may ask you to return the device to us for inspection so our technicians can assess the issue and fix it under the warranty.

How we protect your data?

At iExpert Repairs, your personal data is important to us. We take strict measures to ensure that your information is safe during every repair. Except for software or unlocking repairs, your data will not be affected when we fix your device, including screens, batteries, charging ports, and other hardware issues.

1. Your data is safe

We follow strict protocols to ensure that your data - including photos, contacts, messages, and apps - remains intact during hardware repairs. Repairs such as screen replacements, battery swaps, and charging port fixes do not require resetting or accessing your data, so it stays safe.

2. When data might be affected

For repairs related to software issues, unlocking devices, or troubleshooting system problems, your data may need to be temporarily accessed or altered to complete the repair. In these cases, our technicians handle your information carefully and professionally.

3. Strict internal procedures

All devices are handled securely in at our repair center. We maintain and follow strict protocols that prevent accidental data loss or corruption during hardware repairs. Only trained technicians have access to your device during the repair process.

4. Responsibility and guidance

While we take every precaution, we always recommend backing up your device before any repair. This ensures that your personal information is safe in the rare event of an unforeseen issue.

5. Our commitment

We are committed to providing safe, professional, and reliable repairs. Protecting your data is a top priority, and our procedures reflect this commitment. Most customers complete their repairs without any impact on their stored information.

FAQs - MacBook Pro Retina 13" A1502 (2013–2014)

Is it worth repairing a MacBook Pro A1502 from 2013 or 2014?

Yes - especially if the rest of the device is in good shape. These models are still widely used for everyday tasks, and with a new screen or battery, they can continue performing for years.

Can I get my A1502 repaired by mail-in?

Absolutely. We offer a UK-wide mail-in service with free tracked return shipping. Just book online, send us your MacBook, and we’ll take care of the rest.

Why is my Macbook screen showing spots or peeling?

That’s likely Retina screen delamination, a common issue with this model. We can replace the full screen with a high-quality panel that fixes the problem completely.

My MacBook turns off randomly - what’s causing it?

This usually points to battery failure or overheating. We’ll diagnose it properly and replace the faulty parts to restore stable performance.

Do you use original parts for MacBook Pro repairs?

We use the highest quality available parts, carefully sourced to meet or exceed Apple’s standards - ensuring your MacBook looks and functions like new.

Model number: A1502

MacBook Pro Retina 13″ Repair – A1502 (2013-2014)

Screen Repair

Battery Replacement

Charging Port Repair

Keyboard & Trackpad

Can't Find Your Repair?

MacBook Pro 13" (A1502) Screen Replacement

Repair Description

MacBook Pro 13" (A1502) Battery Replacement

Repair Description

MacBook Pro 13" (A1502) Charging Port Repair

Repair Description

MacBook Pro 13" (A1502) Keyboard & Trackpad Repair

Repair Description

Other Repairs & Diagnostic Service

Repair Description

FAQs - MacBook Pro Retina 13" A1502 (2013–2014)

Is it worth repairing a MacBook Pro A1502 from 2013 or 2014?

Can I get my A1502 repaired by mail-in?

Why is my Macbook screen showing spots or peeling?

My MacBook turns off randomly - what’s causing it?

Do you use original parts for MacBook Pro repairs?

Why Choose iExpert Repairs?

Certified Technicians

Certified Grade-A Parts

Same-Day Repairs

Best Price Guaranteed

12 Months Warranty

Excellent Rated on Trustpilot