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Models: A2378, A2461, A2462

iPad Pro 12.9″ 5th Gen (2021) Repair

Looking for a trusted iPad Pro 12.9" 5th Gen (2021) repair service? We repair A2378, A2461, and A2462 models with professional care. Whether your device has a cracked screen, a battery that drains too fast, or a faulty charging port, we’ve got you covered. As specialists in iPad repairs, we restore devices daily using premium-quality parts and advanced repair techniques, ensuring your tablet performs like new. Plus, every repair comes with a 12-month warranty, giving you complete confidence in our service.

Can’t visit us? No problem! We offer a nationwide mail-in repair service across the UK, including London. Simply book your repair online, and we’ll send you easy-to-follow instructions on how to send your iPad to us. Our skilled technicians will repair it the same day and return it to you with free next-day delivery - fast, secure, and hassle-free.

Screen Repair

Screen Repair

Battery Replacement

Battery Replacement

Charging Port Fix

Charging Port Fix

Can't Find Your Repair?

Can't Find Your Repair?

iPad Pro 12.9" 5th Gen Screen Replacement

iPad Pro 12.9" 5th Gen Screen Replacement

£229

Repair Description

The Liquid Retina XDR display on the iPad Pro 12.9" (5th Gen) delivers stunning visuals, but a cracked or damaged screen can ruin the experience. If your display is shattered, flickering, or showing dead pixels, we provide professional screen replacement using premium-grade LCD and glass. Our repairs maintain True Tone, ProMotion, and HDR performance, ensuring crystal-clear visuals and a seamless touch experience.

How our mail-in repair works?

How long your repair takes?

12 month warranty included

How we protect your data?

iPad Pro 12.9" 5th Gen Battery Replacement

iPad Pro 12.9" 5th Gen Battery Replacement

£89

Repair Description

Experiencing fast battery drain, overheating, or unexpected shutdowns? Over time, batteries lose their efficiency. Our battery replacement service restores your iPad’s power with a high-capacity lithium-ion battery, delivering longer battery life, stable performance, and optimal energy efficiency, so you can work, stream, and create without interruptions.

How our mail-in repair works?

How long your repair takes?

12 month warranty included

How we protect your data?

iPad Pro 12.9" 5th Gen Charging Port Fix

iPad Pro 12.9" 5th Gen Charging Port Fix

£85

Repair Description

Struggling to charge your iPad? If your device charges intermittently, doesn’t recognise the cable, or only charges at certain angles, the USB-C port may be damaged. Our charging port repair service ensures a reliable connection, allowing you to charge and transfer data smoothly without any hassle.

How our mail-in repair works?

How long your repair takes?

12 month warranty included

How we protect your data?

Other Repairs & Diagnostic Service

Other Repairs & Diagnostic Service

£15

Repair Description

Unsure what is causing the fault with your iPad Pro 12.9-inch 5th Gen? Our diagnostic service helps identify issues such as liquid damage, software problems, boot failures, camera or sensor faults, logic board issues, overheating, and other unexpected device errors.

Our technicians carry out a thorough assessment of your iPad Pro 12.9-inch 5th Gen, pinpoint the exact fault, explain the recommended repair, and confirm the cost before any work begins.

How our mail-in repair works?

How long your repair takes?

12 month warranty included

How we protect your data?

The 12.9-inch iPad Pro from 2021 has a display unlike any other iPad of its era, and it produces a visual effect that brings people to us convinced their screen is failing when it is behaving exactly as designed. If you have noticed a faint halo around bright objects on dark backgrounds, read the next section before booking anything.

How much does an iPad Pro 12.9-inch (5th gen, 2021) repair cost?

Our fixed prices at iExpert Repairs are:

  • Screen replacement — £229
  • Battery replacement — £89
  • Charging port repair — £85
  • Diagnostic service — £15

Each includes the part, the labour and a 12 month guarantee, with nothing added at the end.

That glow around bright objects is not a fault

This model uses a mini-LED backlight — over ten thousand tiny LEDs arranged behind the panel in dimming zones, which is how it achieves contrast an ordinary LCD cannot. The trade-off is an effect called blooming. When a small bright object sits on a black background, the zone lighting it up spills a faint halo into the surrounding darkness.

You will see it most obviously with white subtitles on a dark film, a bright cursor on a black canvas, or star fields. It is a characteristic of the technology rather than a defect, and replacing the screen will not remove it, because the replacement works the same way. We would rather tell you that than take £229 for a repair that changes nothing.

What is not normal: patches that stay lit when the surrounding area is black, dead zones that never illuminate, or uneven brightness across a plain white page. Those point at a genuine backlight fault and are worth investigating.

Why the 12.9-inch costs more to re-screen than the 11-inch

Two reasons compound. The panel is physically much larger, and the mini-LED assembly behind it is a considerably more complex and expensive component than the conventional LCD used in the 11-inch model of the same year. That is why this repair is £229 while its smaller sibling is £169.

It is worth understanding when you compare quotes, because a repairer who does not distinguish between the two sizes of this generation is not quoting you accurately.

M1 inside means this is worth maintaining

The processor here is the same M1 Apple was shipping in MacBooks, and it has not aged into slowness. The limits people hit on an M1 iPad are software limits rather than hardware ones. A £89 battery or a £229 screen on this device buys you years of continued use, which is a very different proposition from spending the same money on hardware already near the end of its useful life.

Face ID, Apple Pencil and what a good repair preserves

Face ID sits in the bezel as a separate module rather than bonded into the display as on iPhone, so it transfers to a new panel and keeps working. Ambient light sensing and True Tone calibration also need restoring properly, and a rushed repair frequently leaves them broken.

The Apple Pencil 2 attaches and charges magnetically on the flat side edge. We test magnetic charging and Pencil tracking into all four corners before returning the device, because edge behaviour is what a cheap screen replacement gets wrong. On a canvas this large, a dead margin is not a small problem.

Battery replacement at £89

A 12.9-inch iPad carries a physically substantial cell held down by adhesive spread across a wide area. Easing that out without stressing a chassis this size takes time, and it is not a job to rush. After reassembly the device is charge-tested rather than simply screwed back together.

Confirm the battery is the issue before booking. A worn cell manages reading and streaming and then drops sharply during video calls, gaming or long drawing sessions. Sudden collapse under load is the giveaway.

Check the frame before ordering a screen

Large flat-edged iPads deform rather than shatter when they land badly, and more mass means more force through whichever corner hits the floor. A bent chassis is the most common reason a screen repair fails weeks later, because a new panel cannot bond flat to a frame that is not flat.

Rest the iPad face-down on a genuinely flat surface and press each corner. Any rocking means the frame has moved, and we need to know before ordering a £229 part rather than after.

How long does a 12.9-inch 2021 iPad Pro repair take?

Battery and charging work is usually same-day once the device reaches us. Screen replacement on a panel this large is deliberately unhurried, since a big bonded assembly is easy to stress during fitting, and Face ID, Pencil tracking and True Tone all need testing afterwards. We confirm timing with the fixed quote.

Where can I get a 12.9-inch iPad Pro repaired?

iExpert Repairs handles 12.9-inch M1 iPad Pro repairs from our Essex workshop and accepts devices from across the UK by tracked, fully insured post. Packaging is where most transit damage to large iPads happens, so we advise on boxing it properly when you book. contact us to arrange it.

We cover iPad screen repair, iPad battery replacement, iPad charging port repair and iPad water damage repair on every iPad generation, offer data recovery where a device cannot be saved, and handle other brands under tablet repair.

Is the iPad Pro water resistant?

No iPad Apple has ever built carries an IP rating of any kind, and this one is no exception. There are no seals, no gaskets and no official protection against liquid whatsoever. It surprises people who have got used to modern iPhones surviving a spilled drink, and a device with this much flat surface area is exactly what a knocked-over glass finds first.

If liquid gets in, switch it off immediately and do not connect a charger. Pushing power through a wet board is the single most common way a recoverable iPad becomes a dead one, and it is the mistake we see more than any other. Leave it off, get it to us quickly, and let a proper clean happen before corrosion establishes itself. Our iPad water damage repair service covers exactly this, and where a board cannot be saved we can usually still attempt data recovery to recover what was stored on it.

12.9-inch M1 iPad Pro Repairs: Common Questions

Why is there a faint glow around bright objects on my screen?

That is blooming, and it is a characteristic of the mini-LED backlight rather than a fault. Over ten thousand LEDs sit behind the panel in dimming zones, and a small bright object on black spills a faint halo into the surrounding darkness. Replacing the screen will not remove it, because the replacement works the same way.

When is a backlight problem actually a fault?

Patches that stay lit when the surrounding area is black, zones that never illuminate at all, or uneven brightness across a plain white page. Those point at a genuine backlight failure and are worth investigating. Ordinary blooming around subtitles or a bright cursor on a dark canvas is not.

Why does this cost more to re-screen than the 11-inch of the same year?

Two things compound. The panel is physically much larger, and the mini-LED assembly is far more complex and expensive than the conventional LCD used in the 11-inch model of the same generation. A repairer who does not distinguish between the two sizes is not quoting you accurately.

Is an M1 iPad Pro worth spending money on?

Yes. The M1 is the same silicon Apple shipped in MacBooks and it has not aged into slowness — the limits people hit are software rather than hardware. A £89 battery or £229 screen buys years of continued use rather than a short reprieve, which is a very different proposition.

How do I check whether my iPad is bent?

Rest it face-down on a genuinely flat surface and press each corner in turn. Any rocking means the chassis has deformed. Large iPads carry more mass, so more force goes through whichever corner lands, and a new panel cannot bond flat to a frame that is not flat. Tell us before we order a part.

Is it safe to post a 12.9-inch iPad for repair?

Yes, and our mail-in service is tracked and fully insured. Packaging is where most transit damage to large iPads happens, so we talk you through boxing it properly when you book. Customers use the service from all over the UK rather than only locally.

Why Choose iExpert Repairs?

Certified Technicians

Certified Grade-A Parts

Same-Day Repairs

Best Price Guaranteed

12 Months Warranty

Excellent Rated on Trustpilot

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    Call Us

    07939 990557

    Location

    161 Hamlet Court Road, Westcliff on sea,
    Southend on Sea, Essex, SS0 7EL

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