iPad Pro 12.9 4th Gen (2020) Repair

The 12.9-inch iPad Pro from 2020 holds a small distinction on our price list: at £59, its charging port repair is the cheapest of any device we handle, iPad or phone. It is also the generation that turned the iPad into something closer to a laptop, and both of those facts shape what people bring these to us for.

How much does an iPad Pro 12.9-inch (4th gen, 2020) repair cost?

Our fixed prices at iExpert Repairs are:

• Screen replacement – £199
• Battery replacement – £69
• Charging port repair – £59
• Diagnostic service – £15

Every price includes the part, the labour and a 12 month guarantee, with no assessment fee added afterwards. The £15 diagnostic applies only to faults outside this list, and it buys a proper investigation and a fixed quote before any work begins.

The iPad that got a trackpad

This was the generation Apple launched alongside the Magic Keyboard with a built-in trackpad, and the software gained proper cursor support at the same time. That changed how these devices get used. A 2020 12.9-inch Pro is far more likely than earlier iPads to live permanently in a keyboard case on a desk, being used like a laptop for hours a day.

The repair consequence is a distinct wear pattern. Devices used this way get plugged and unplugged constantly rather than charged overnight, which is hard on cables. They also spend their lives propped up, which means the falls they suffer are backwards off a desk edge onto a corner rather than flat onto a floor. Corner impacts and chassis deformation are what we see most on these.

Why the charging repair is only £59

It reflects how the port is built and how accessible it is on this particular chassis rather than any compromise in the work. It is a genuinely economical repair, and the 12 month guarantee is identical to every other job we do.

That said, we would rather you did not need it. Change the USB-C cable first – cables fail internally at the strain relief far more often than ports fail, particularly on a device plugged in several times a day. Then change the mains adapter and check its wattage, because a small brick will show a 12.9-inch iPad as connected while adding almost nothing, which presents exactly like a hardware fault. Finally, look into the socket with a torch for compacted lint, which we clear at no charge.

LiDAR, and a fault people do not think to report

This generation introduced the LiDAR scanner, the small black circle beside the rear camera lenses that measures distance by timing reflected light. It is not part of the display and a screen replacement does not touch it. But damage to the rear glass around the camera housing can affect it, and augmented reality or measuring apps behaving unreliably after a drop usually points there rather than at the screen.

If you use those apps and they have become erratic since an accident, mention it when you get in touch. People routinely assume it is a software problem and never raise it.

Face ID, Apple Pencil and what a proper repair preserves

Face ID sits in the bezel as a separate module rather than being bonded into the display as it is on iPhone, so it transfers to a new panel and continues working normally. Ambient light sensing and True Tone calibration also need restoring, and a rushed repair frequently leaves them broken – the result is a display that no longer adapts to room lighting, which is subtle but obvious to anybody used to it.

The Apple Pencil 2 attaches and charges magnetically on the flat side edge. We test magnetic charging and Pencil tracking into all four corners before returning the device. On a canvas this large a dead margin matters, and edge tracking is exactly what a cheap screen replacement gets wrong.

Battery replacement at £69

For a 12.9-inch iPad this is good value, and it is the repair most of these will eventually want. The cell is physically large and held down by adhesive spread across a wide area, so it has to be eased out slowly rather than levered – rushing it on a chassis this size risks creasing the panel. After reassembly the device is charge-tested rather than simply screwed back together.

Before booking, watch how the iPad behaves under load rather than at idle. A worn cell copes with reading and streaming and then drops sharply during video calls, gaming or a long working session in a keyboard case. Sudden collapse when you actually use it is the signature.

Check the frame before ordering a screen

Large flat-edged iPads deform rather than shatter when they land badly, and more mass means more force through whichever corner hits. A bent chassis is the most common reason a screen repair fails weeks afterwards, because a new panel cannot bond flat to a frame that is not flat. Rest the iPad face-down on a genuinely flat surface and press each corner in turn – any rocking means the frame has moved, and we need to know before ordering a part rather than after you have paid for one.

How long does a 2020 12.9-inch iPad Pro repair take?

Battery and charging work is usually completed the same day once the device is with us. Screen replacement on a panel this large is deliberately unhurried, since a big bonded assembly is easy to stress during fitting, and Face ID, Pencil tracking and True Tone all need testing afterwards. We confirm timing alongside the fixed quote and start only when you approve it.

Where can I get a 2020 12.9-inch iPad Pro repaired?

iExpert Repairs handles 4th generation 12.9-inch iPad Pro repairs from our Essex workshop and accepts devices from anywhere in the UK by tracked, fully insured post. Packaging is where most transit damage to large iPads happens, so we advise on boxing it properly when you book. contact us to arrange it or to describe the fault first.

We cover iPad screen repair, iPad battery replacement, iPad charging port repair and iPad water damage repair across every iPad generation, offer data recovery where a device cannot be economically saved, and handle other brands under tablet repair. Our iPad repair page lists every model we support.